IT Support for your Business in London


Are you a business needing IT support in London?

How would you like unlimited IT Support in London and an IT helpdesk from a Microsoft Gold Partner for your users? With guaranteed response times and system monitoring - all for a low fixed monthly service fee?

Here Are The Top 10 Reasons Why You’ll Want To Outsource Your IT Support To Us:

We Respond Within 5 Minutes Or Less - Guaranteed!

It takes just seconds to get through to one of our technicians when you call our IT support London helpdesk. We don't use voicemail and every single call is answered immediately by one of our team, right here in London. We want to make sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don’t have to wait around for a technician to show up.

IT Support London guarantee for peace of mind.

Expertise and Trust

We've been providing IT Support London and a IT helpdesk to businesses in and around London for over 20 years. All our our technicians are Microsoft Certified Engineers, which means they really understand the Microsoft products you need to use. We’ve also maintained Microsoft Gold Partner status for over 10 years, which among the thousands of Microsoft Partners, only 1% achieve

Microsoft-Gold-Partner

100% No-Small-Print Satisfaction Guarantee

Quite simply, if you are ever not happy with our work, we’ll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can’t make it right for whatever reason, the service is free. Can't get fairer than that!

emoji

We Won’t Hold You Hostage

Many IT companies do NOT provide their customers with simple and easy-to-understand documentation that outlines key network resources, passwords, licenses, etc. By keeping that to themselves, IT companies hold their customers “hostage” to scare them away from hiring someone else. This is both unethical and unprofessional. As a new customer of ours, we can provide you with full, written documentation of your network and all the resources, software licenses, passwords, hardware, etc., in simple terms so YOU can understand it. We keep our customers by delivering exceptional service — not by keeping them in the dark, and our IT support London helpdesk loves documentation!

d2

We Talk Your Language

You deserve to get answers to your questions in plain English, not in confusing technical terms. Our IT helpdesk and technicians will not talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job! We also make a point of understanding your particular business so that we can truly understand what it is you need to get done.

interview

Peace Of Mind

We monitor all of our clients’ networks 24/7/365, so you never have to worry that your critical systems are working as they should. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, we'll focus on your IT systems, security and your backups.

IT Support London includes monitoring of your critical security systems.

Your Emergency Is Our Emergency

If you have an IT failure, we will be there to help resolve it as quickly as possible.  You'll have access to instant technical support in the event of a business-critical IT emergency. If we cannot provide a solution remotely, then we will dispatch a field support engineer to your site pronto. As you would expect from a Microsoft Gold Partner all our technicians are Microsoft Certified.

firefighter

Long-Term Relationships

We approach our work as a long-term partnership with your business. For that reason, we don't employ any sales staff.  If you need IT hardware, software or a new telephone system, we’ll make a recommendation.  If not, we won’t.  We'll never try to sell you anything you don’t need.

future_trends

We're Local

Our offices are in West London, and we have transport links so good that we can be at your offices anywhere in London in super-quick time! We can visit you when remote assistance isn't really helping you, or we can come visit for a cuppa. Equally, you are welcome here anytime for a friendly chat or even if you fancied a pint!

road_map

Security and Backup

It's the most important thing you need to think about, and we think about Security and Backup all the time! So, we take the time to make sure you take security and backup seriously too. That way we are showing you we care about your business and want to work with you for a long while yet. You really don't need a silly virus causing you and us to run around after the event, so we make sure to put systems in place to protect you and us together.

security_policy

Benefits For You

We often find it is someone in your office's responsibility to deal with fixing IT problems which can be quite stressful and takes them away from what they were originally employed to do. Outsourcing IT makes sense as it allows you to save money, increase productivity, improve network stability, pedict cashflow and get instant IT helpdesk support when you really need it.

issue_log

Some of the industries we work with:

  • Technology
  • Engineering
  • Construction
  • Real Estate
  • Financial Services
  • Professional Services
  • Food / Agriculture
  • Government
  • Education
  • Healthcare
  • Retailers
  • Wholesalers
  • Manufacturers

FREE NETWORK SECURITY AUDIT

Yes Please!
I'd like more information on your FREE Network Security Audit worth (£900) to reveal the weaknesses in my systems and let me know what I need to do to help protect my staff, business and my data.

Complete the form and we'll contact you to book your no-obligation assessment:

Please enter your name.
Please enter a valid email address.
Please check the required field.
Something went wrong. Please check your entries and try again.

To learn more, or if you would just like a friendly chat, contact us:

Cut Cost and Expand Productivity via BYOD Facilitation and IT Support in London

IT support London

IT support providers in London have begun to incorporate cloud-based models of operation that “float” offices. What they do is design a Desktop as a Service (DaaS) solution that makes it possible for anyone to access the network, provided they … Read moreCut Cost and Expand Productivity via BYOD Facilitation and IT Support in London

Should You Hire an IT Support Provider in London?

IT support London

When you’re running a business, you have to ask yourself a lot of questions. These questions can address everything from the development of new products to hiring and HR processes to finding a new office space. One important thing you … Read moreShould You Hire an IT Support Provider in London?

IT Support in London: How a Remote Helpdesk Can Counter Downtime

IT support London

Downtime has the potential to bring your operations to a halt. If downtime is extensive, it can limit your productivity, anger clients and diminish employee morale. One of the best ways to combat downtime is with a highly responsive remote … Read moreIT Support in London: How a Remote Helpdesk Can Counter Downtime

IT Support in London Can Help You Enhance Cybersecurity

IT support London

IT support firms in London have been working for years to help clients safeguard themselves against phishing scams. To some degree, these cyber security measures have been successful, but the result is a double-edged sword. Old techniques have become outmoded … Read moreIT Support in London Can Help You Enhance Cybersecurity

Contact Us for IT Support London Questions

FREE NETWORK AUDIT

FREE
NETWORK SECURITY AUDIT

Yes Please!
I'd like more information

FREE Network Security Audit
worth (£900) to reveal the weaknesses in my systems and let me know what I need to do to help protect my staff, business and my data.

Complete the form and we'll contact you to book your no-obligation assessment.

Please enter your name.
Please enter a valid email address.
Please check the required field.
Something went wrong. Please check your entries and try again.

Information Sheets

Advisory Guides to Learn More

White Papers

Beyond the Trend Brochures