Now You Can Have Your IT Problems Solved Before They Impact Your Business
Managed Services provide your business with round-the-clock, proactive management of your vital systems to give you the peace-of-mind that your systems are running optimally - all for a fixed service fee per month.
Our monitoring and management tools help diagnose and remediate IT issues whilst you sleep - thus preventing issues before they impact your network. We also install, support and manage all the devices and PCs that connect to your server(s), as well as provide phone and on-site support, antivirus, security, backup and a host of other services to monitor and maintain the health, speed, performance and security of your computer network.
Managed Services allow your business to benefit from:
- Increased user satisfaction and productivity
- Higer levels of system performance and reliability
- Enhanced network security
- Optimised applications and systems
- Improved cost budgeting
- Maximising your return on IT
- Easier growth management
24/7 Proactive Network Monitoring
System alerts and monitoring are crucial to ensure your key systems stay up. Our Remote Management and Monitoring (RMM) service includes a 24/7 Network Operations Center (NOC) staffed by over 700 Microsoft engineers. This allows us to identify and remediate issues before they impact you. In fact, we are regularly thanked by customers for resolving issues quickly overnight.
Ensuring your systems are up-to-date is one of the most important aspects of IT managed services in protecting your network. Most threats take advantage of vulnerabilities in Operating Systems, so we work with you to agree a patch management strategy that suits your business. Regular reporting helps to identify missing patches, which are first tested and then deployed to your servers and desktops on a scheduled basis to ensure the best protection for your business.
Scheduled Network Maintenance
Routine upgrades and server maintenance are essential to ensure your staff have access to the latest system features and benefits. We work with you to co-ordinate any network maintenance activities with as little downtime as possible so that user disruption is minimised.
Unlimited Telephone and Remote Technical Support
Take advantage of a helpdesk team that gets to know you, your staff and your business. It takes only seconds for your call to be answered by a friendly expert located right here in London, and we have some neat tools that allow us to get to work straight-away to understand the issue and get your staff working as quickly as possible. Visit our IT Support page for more.
We undertake baseline security scans to detect security holes in your network, then we continuously monitor for viruses, worms and other malware to help keep you protected. See our Network Security page for more on what we do to help keep your business in business. We'll also verifiy your hourly or daily backups and identify any backup issues that need to be fixed.
Onsite Scheduled Maintenance
Server health checks are vital to make sure systems are performing optimally. As part of our service, we can come to site and follow a checklist which ensures your server hardware stays healthy.
Strategic Guidance & Ongoing Consultancy
Our Managed Services includes strategic business reviews so that we can help you to better understand and align your IT according to your business needs. We can show you audit, alert and ticket information so that you get to really understand what's going on in your network, and we'll present ideas and opportunities for cost savings, increasing performance and strategic investments.
Support for 3rd Party Vendors
Most IT companies refuse to assist with the other vendors you may have as part of your business needs. We're different. If we can fix an issue with third-party vendors, we will, at your request and providing it doesn't violate any arrangements you may already have. If we can't fix it, we'd be happy to liaise with any other parties on your behalf to help get the problem solved.
FREE NETWORK SECURITY AUDIT
I'd like more information on your FREE Network Security Audit worth (£900) to reveal the weaknesses in my systems and let me know what I need to do to help protect my staff, business and my data.
Complete the form and we'll contact you to book your no-obligation assessment:
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FREE NETWORK SECURITY AUDIT
NETWORK SECURITY AUDIT
I'd like more information
FREE Network Security Audit
worth (£900) to reveal the weaknesses in my systems and let me know what I need to do to help protect my staff, business and my data.
Complete the form and we'll contact you to book your no-obligation assessment.