Why You Should Talk About BYOD with Your Provider of I.T. Services in London

Organisations enjoy many benefits when outsourcing their IT needs to I.T. services providers in London, one of which is the implementation of a bring-your-own-device (BYOD) policy at the office. With BYOD, employees can use their own devices for work, cutting down the time they would have needed to invest in learning to use unfamiliar devices. As a result, employees become more productive because they're using devices and operating systems they're already comfortable with. Employers benefit from this setup as well. When employees come in with their own devices, employers don't need to buy and maintain equipment anymore, as well as train them on how to use it. It's a win-win situation for both parties, so there shouldn't be a problem, right? Not quite.

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The benefits BYOD delivers also come with security considerations. Before your organisation implements the policy, you should address the following:

  • Segregation of personal content from work content -- You must ensure enterprise mobile apps are protected by a separate set of login credentials and additional layers of authentication. Also, these apps should be self-contained to remove further chance of intersecting with non-work content. For example, a meeting app should have a built-in viewer for PDF files, instead of using another third-party app to open them.

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  • Management of decommissioned devices -- Your chosen provider of I.T. services in London should have a thorough process for handling decommissioned devices, such as devices that are stolen or misplaced, have outdated specifications, no longer supported by the OEM, or owned by resigning employees. At the basic level, manual remote wipe of offline data should be enabled, as well as automatic remote wipe in case password guessing is detected or if the account associated with the device has been inactive for a certain period.
  • Training on security awareness -- Though employees own their personal devices and therefore have ultimate control over these, employers can educate employees on how to be more careful with the links they click, attachments they open, and apps they download. Whether people are using their devices solely for personal reasons or for BYOD at the workplace, they'll still have to look out for many kinds of malware out there, anyway. Thus, security awareness training will not just benefit your organisation, but your employees' personal wellbeing, too.

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The success of your BYOD policy depends a lot on whether or not your chosen provider of I.T. services in London have the resources to support it. We're glad to say that we, at Wem Technology, have helped many of our clients transition to a BYOD workplace as part of our managed services. Contact us now for more information.